As a senior manager, one of your priorities is making sure your employees are focused on doing the ‘right things’. Employee engagement is a key success factor of ‘doing things right’. A proven method to achieve this goal is to empower employees to serve customers, the life source of the organization. Employee engagement in the [...]
Everyone needs to plan. We all know that, regardless of our role. The planning process is straightforward: determining where we are now and where we would like to be in the future and figuring out the necessary steps how to get there. Another version, and my favorite, is determining the end game first (the goal) [...]
One of the best things to think about is your breakeven point. You know, the amount of cash required to breakeven, the point where you start making money on a monthly basis. We all have this number blazed into our brains and check it when we review our weekly and monthly financials. How to take [...]
One of the most effective tools you can use to ‘lay some rubber on the road’ is the use of the Pareto Principle. If you remember the Total Quality training you had years ago, this principle will ring a familiar bell. Most business people know this as the 80/20 rule. 80% of your sales are [...]
There are 3 components of critical thinking an effective senior manager has to master: What do we know? How do we know what we think we know? What do we do with what we know? Exploring the answers to these three questions is a worthy way to spend your time. To help you think through [...]
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